TERMS AND CONDITIONS

Terms and Conditions

Once you have booked your Transformation Retreat, you will receive an invoice for the minimum deposit of 450 EURO, this will be refundable up to 30 days before the retreat. 30 days prior retreat you will receive an invoice for the rest of your payment.  Any bookings after 30 days will be the full payment, non refundable. If you have any queries or questions regarding payment, please send an email where i can contact you. We accept all major credit cards, debit cards and Paypal.

 

The most important element of Guided heart retreats is your mental and physical well-being. We will do our absolute best to keep you healthy, happy and balanced at all times. It is absolutely mandatory that you fill out and answer honestly the questionnaire that will be sent to you once you have booked. Guided Heart retreats can guide you to big mental, emotional and physical change. However, we can not be held responsible or liable for any physical or medical problems that could occur during your stay. We will always look after you but you have to be responsible with medical insurance before arriving to Sri Lanka.

Please remember that you are travelling to a tropical and hot Island. Sometimes our body takes a few days to adjust to the heat and different bacteria  Make sure you pack all your essentials, medical care kit, travel and medical insurance, medication, bite and insect repellent spray. When arriving to the retreat you will be asked to sign an official document stating that we can not be held responsible to any medical condition. Please keep in mind that we will do our absolute best to keep you safe.

Frequently asked questions.

Can I stay any extra days before or after the retreat?

It depends on the circumstance, sometimes it is possible. It is best to contact us directly. If we do not have any rooms available we can give you great options that close by.

Is Sri Lanka safe? Do I need vaccinations?

Yes! Sri-Lanka is a very safe country to travel however, it is better to always be street smart in a foreign country. Make sure you plan your route well. The local people are very friendly and love to help. we can always assist you planning your trip here. It is best to check with your doctor what injections you need to travel to Sri-Lanka. All countries have different regulations and guidelines.

What do I need to bring with me to my retreat?

Its always warm in Sri Lanka. How ever, we have lots of tropical rain. Make sure you have a rain jacket, yoga clothes, a warm hoodie, swim suit and all your favorite comfy clothes.

Do I need a visa to come to Sri Lanka?

Yes, you just need to apply for a visa on arrival online. It is a simple process and coast 30 USD. It is valid for 30 days. Please go to http://www.immigration.gov.lk

What do you need to do before your retreat?

After booking your retreat you will receive a Private call from Steph.

Just a friendly chat to get to know each other and i can answer any questions or concerns you may have.

Make sure you answer the questionnaire honestly.

The questionnaire is a detailed and important document for us to go through. We need to know your medical background and mental and physical well being. It will also help us accommodate you in many ways.

Stop drinking alcohol, caffeine and using recreational drugs one week before the retreat .

This will make your retreat experience much more relaxed with less withdrawals, headaches and tiredness. We also recommend to limit your meat consumption to little or none.

Start a journal before, during and after your retreat.

Journal your thoughts, fears and everything in-between. This will help a lot in your Hypnotherapy.

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